Frequently Asked Questions
If you can send proof that we made the mistake (screenshot of order receipt details), please send us an email and we will recreate your order FREE of charge.
The email most be sent within 30-days of the order date.
If you caused the mistakes we will charge $10.00 USD to make the correction for the Initial & Date Pendants.
For the other necklace please email us at info@trendyjewlz.com and we will provide a solution.
As long the order still is under your 60-day warranty we will send another necklace free of charge.
Absolutely, our necklaces come with adjustability in mind.
Recognizing that preferences for wearing necklaces can vary, we've incorporated an extension feature that allows you to wear it in a manner that suits your style.
No, each necklace produced by Trendy Jewlz is one-of-a-kind.
This implies that upon receiving your order, we initiate the process of crafting your distinct piece of jewelry.
Hence, every necklace is individually handcrafted upon receiving your order.
Please refer to the Track Your Order page for a the latest status.
Also check our Shipping Policy page for more details on our processes.
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Customers have taken to our Facebook post to share their experiences, and the feedback has been overwhelmingly positive.
TESTIMONIALS
Jamie H.
"My husband bought me the pendant necklace with our sons initials and DOBs on it, I absolutely love it and such a nice keepsake to have."
Sydney M.
"It's such a beautiful and meaningful piece of jewelry. The quality is fantastic, and it's the perfect way to carry my kids' initials and birthdates with me wherever I go."
Amber J.
"It's a beautiful reminder of my family, with my kids' initials and our anniversary date engraved on it. "