If you can send proof that we made the mistake (screenshot of order receipt details), please send us an email and we will recreate your order FREE of charge.
The email most be sent within 30-days of the order date.
If you caused the mistakes we will charge $10.00 USD to make the correction for the Initial & Date Pendants.
For the other necklace please email us at firstname.lastname@example.org and we will provide a solution.
As long the order still is under your 60-day warranty we will send another necklace free of charge.
Absolutely, our necklaces come with adjustability in mind.
Recognizing that preferences for wearing necklaces can vary, we've incorporated an extension feature that allows you to wear it in a manner that suits your style.
No, each necklace produced by Trendy Jewlz is one-of-a-kind.
This implies that upon receiving your order, we initiate the process of crafting your distinct piece of jewelry.
Hence, every necklace is individually handcrafted upon receiving your order.
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